Our Trainings are designed to improve customer satisfaction, increase sales revenues, raise collection
rates and help to challenge and retain your best people.
This course on business communication etiquette will be focused to promote to success in business and personal
intercultural situations.
Communicate with Sensitivity
You learn to understand your audience, observe correct behavior and respect local customs. Emphasis is laid on how
to minimize language barriers and how to recognize unspoken communication.
Succeed in Business
Learning to know your market, research Do's and taboos, adapt offerings and test opinions. We learn about building
business relationships and take account of cultural expectations.
The course also covers how to conduct effective meetings and to deal with diverse negotiating styles.
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